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RMM & Endpoint Management

Proactively find and fix issues before they disrupt users, across every device. Network discovery, real-time monitoring with automated alerting, policy-based standardization, automated Windows and macOS patching, and secure remote access included.

PSA & Service Automation

Resolve issues swiftly with ticket workflows that know your business. Automated triage and routing, history summarized on every complex ticket, one-click remote access from the ticket, and billing where every hour, device, and service is captured and invoiced automatically.

Cloud Security & Identity

Protect critical data and identities with strengthened frontline defenses. CIS-aligned posture benchmarking with drift alerts audited every 12 hours, one-click password and MFA resets, security assessments, and Microsoft 365 and Entra ID backup as the last line of defense.

AI & Automation

Agentic service delivery, built into the platform. Syncro summarizes, triages, and resolves tickets on its own. Connect Claude, ChatGPT, or Copilot through the Syncro MCP Server and get work done wherever you are, no desk, no portal. You decide what runs automatically and what waits for your technicians to approve.

RMM & Endpoint Management

Proactively find and fix issues before they disrupt users, across every device. Network discovery, real-time monitoring with automated alerting, policy-based standardization, automated Windows and macOS patching, and secure remote access included.

PSA & Service Automation

Resolve issues swiftly with ticket workflows that know your business. Automated triage and routing, history summarized on every complex ticket, one-click remote access from the ticket, and billing where every hour, device, and service is captured and invoiced automatically.

Cloud Security & Identity

Protect critical data and identities with strengthened frontline defenses. CIS-aligned posture benchmarking with drift alerts audited every 12 hours, one-click password and MFA resets, security assessments, and Microsoft 365 and Entra ID backup as the last line of defense.

AI & Automation

Agentic service delivery, built into the platform. Syncro summarizes, triages, and resolves tickets on its own. Connect Claude, ChatGPT, or Copilot through the Syncro MCP Server and get work done wherever you are, no desk, no portal. You decide what runs automatically and what waits for your technicians to approve.

Unlimited endpoint management

Catch issues before they disrupt users, across every device.

Microsoft 365 tenant security

CIS-aligned benchmarking with drift alerts every 12 hours.

Automated patch management

Set-and-forget patching for Windows, macOS, and third-party apps.

Frequently Asked Questions

What are the benefits of a unified IT platform?

Consolidation eliminates portal fatigue and visibility silos, and also helps strengthen security. By bringing endpoint management, identity governance, and ticketing into one dashboard, your team can resolve issues faster, maintain tighter security, and reduce the overhead of managing multiple vendors.

How does Syncro help strengthen our organization’s security posture?

Syncro integrates proactive defense tools like automated patching and CIS-aligned M365 baselines directly into your workflow. This allows you to detect security drift and remediate vulnerabilities across your IT environment before they can be exploited.

Does the platform support hybrid or remote workforces?

Yes. Syncro is cloud-native, meaning you can manage, patch, and support any device with an internet connection. Remote employees don’t need to be on a VPN for you to maintain security oversight or provide background support.

Can Syncro automate routine maintenance tasks?

Absolutely. Syncro features a powerful scripting engine and an automated policy module. You can schedule recurring maintenance, automate software deployments, and set up self-healing remediations that trigger automatically when a problem is detected.

Is it difficult to migrate our existing tools to the Syncro platform?

We’ve designed our migration process to be as frictionless as possible. With built-in network discovery and mass-deployment tools, you can quickly identify assets and roll out the Syncro agent across your organization with minimal downtime.

Does the Syncro platform include AI capabilities?

Yes. AI Ticket Summaries and Automated Ticket Triage & Dispatch are built into the platform today, and the Syncro MCP Server connects outside AI tools like Claude, ChatGPT, and Copilot directly to your Syncro data.

Start Your Free Trial with Syncro Today

Start Your Free Trial with Syncro Today